4.1. Configuration

4.1.1. Downloading the Installer

Please visit https://etide.io/emote to download the production release of Emote. Once the installer is downloaded, double click the installer icon and follow the on-screen instructions. The installer allows you to choose which formats of Emote to install, as well as the install paths.

  • On macOS, since Emote is manually downloaded from our website (as opposed to the macOS app store), you will be prompted to approve the installation of the program during the install process.

  • On Windows, Emote is digitally signed by Microsoft, so you shouldn’t see any extra security prompts while installing.


On Windows, visit https://etide.io/DL999 to download Apple Bonjour Print Services, then restart your PC. This installs a system component for finding any Bonjour services on the network, which allows your H9000 to show up in Emote automatically without needing to manually enter an IP address.

4.1.2. Connection

Emote can connect to your H9000 in three ways:

  1. Ethernet, directly to your computer.

  2. Ethernet, through your local area network.

  3. Wirelessly, by using the included Wi-Fi adapter.


Emote cannot connect to the H9000 via USB, but it does display the settings for, and the current state of, the H9000’s USB Audio and MIDI. Connecting to Emote With an Ethernet Connection

Plug one end of an ethernet cable into the H9000, then plug the other end of the ethernet cable into either your computer or your router.

Power on your H9000, and open Emote. The H9000 will appear in Emote in a couple minutes, once it fully boots.

After connecting to Emote with an ethernet connection, you can continue to use ethernet, or alternatively you may select a Wi-Fi network for use with the included Wi-Fi adapter. Connecting the H9000R to Emote With a Wi-Fi Connection

If no ethernet is present, you must create an initial connection between the H9000R and Emote by using a Wi-Fi access point.

  1. Plug the included Wi-Fi adapter into any USB port on the H9000R.

  2. Turn on the H9000R, while simultaneously pressing the front panel “Network” button. This will activate the H9000R’s Wi-Fi access point at startup. Note that booting with the “Network” button held down will also implement the Clear Current State (Section A.1) recovery function. This does not affect any of your saved sessions or presets, but will clear the currently loaded session and all settings in Setup View, including your network and authentication settings.

  3. The network button’s LED will flash for about two minutes, then be dim for a few seconds, then brighten. At this time a wireless access point will have been created.

  4. The Wi-Fi access point will appear in your computer’s network settings as “H9000” followed by a string of automatically generated characters, or the custom name you have assigned to your unit.

  5. You will be required to enter an automatically generated password to connect to the Wi-Fi Access Point. This will be your H9000R’s serial number in the format “9K-XXXXX”.

  6. Connect to this ad-hoc network on the computer that is running Emote. At this point the H9000R should appear as a device in Emote’s browser window. Click on the device in Emote’s browser to connect.


Turn off the access point after you are finished using it. Otherwise it may interfere with Emote’s connectivity. Switching Networks Using Emote


To avoid connection issues, restart Emote whenever you change your network settings from ethernet to Wi-Fi or vice versa.

Switching networks using Emote requires a network handshake between the Emote software client and the physical H9000 device. This is done in order to prevent accidental disconnections, as well as any potential malicious H9000 connections.

The Network field in Setup View will be greyed out. Click the field to bring up on-screen instructions on how to unlock it. Click “OK” in the resulting dialog box.

emote network setup dialog

You will then have 30 seconds to confirm the dialog on the front panel of your H9000, or press the Network button on your H9000R. The network selection field in Emote will be unlocked, and it will now no longer be greyed out. This generates a temporary encryption key, which is used to protect usernames and passwords sent via Emote. You will then have 2 minutes to select and connect to your main network, after which you would need to re-do the handshake process to unlock the network selection field again.

When the network connects, quit the Emote software. Re-connect your computer to your main network, and re-open Emote. The H9000 should now be visible in Emote’s browser. If it isn’t, then reboot your H9000.


Turn off the access point after you are finished using it. Otherwise it may interfere with Emote’s connectivity.